How to tell anyone anything : breakthrough techniques for handling difficult conversations at work
Gallagher, Richard S.2009
Books
Drawing from the latest thinking in psychology on how best to connect with others, this guide steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages.
Main title:
Author:
Imprint:
New York : AMACOM, c2009.
Collation:
xvii, 217 p. ; 23 cm.
Notes:
Includes bibliographical references and index.
ISBN:
9780814410158 (pbk)
Dewey class:
658.45
Language:
English
Subject:
BRN:
882458
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