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The balanced scorecard : translating strategy into action

Kaplan, Robert Steven1996
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The authors demonstrate here how senior executives in industries such as banking, oil and retailing are using the balanced scorecard to evaluate current performance and target future performance based on both financial and nonfinancial criteria.
Main title:
The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton.
Author:
Kaplan, Robert StevenNorton, David P., 1941-
Imprint:
Boston, Mass. : Harvard Business Review, c1996.
Collation:
xi, 322 p. : ill. ; 24 cm.
Notes:
Includes bibliographical references and index.
ISBN:
9780875846514 (hbk)
Dewey class:
658.314
Language:
English
Subject:
Employee motivationGoal setting in personnel managementIndustrial productivity -- MeasurementBusiness and Management
BRN:
1329483
Bookmark link:
https://southwark.spydus.co.uk/cgi-bin/spydus.exe/ENQ/WPAC/BIBENQ?SETLVL=&BRN=1329483

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