Customer service : a practical approach
Harris, Elaine K.2014
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Main title:
Customer service : a practical approach / Elaine K. Harris.
Author:
Edition:
Sixth edition.Pearson new international edition.
Imprint:
Harlow, Essex : Pearson, [2014]©2014
Collation:
ii, 193 pages ; 28 cm
Notes:
Includes index.
ISBN:
9781292040356 (pbk)
Dewey class:
658.812
Language:
English
BRN:
1149086
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